DepEd relaunches Oplan Balik Eskwela

MANILA, Philippines - The Department of Education will activate its Oplan Balik-Eskwela Information and Action Center (IAC) Task Force in time for the school opening on June 3.

The task force, which was first launched in 2011, will handle complaints and serve as a routing mechanism to students, parents and teachers from May 27 to June 7. Located at It will be open from 7am-6pm, even on weekends.

Education Secretary Armin Luistro said there will also be command centers in various regions to assist parents and students and promote secondary education among communities.

All regional directors and school division superintendents were also directed to assign at least two action officers who will supervise regional and local concerns and coordinate them with the central office.

The local IACs will have hotlines to receive calls, text and fax messages and e-mails.

Local IACs will set-up hotlines to receive calls, text and fax messages, and e-mails on complaints, requests and suggestions and a help desk to accommodate walk-in concerns.

The Central Office IAC may be reached through hotline number: (02) 636-1663 or email at Walk-in concerns will also be accepted.

Oplan Balik-Eskwela is also an inter-agency effort involving 11 national agencies. Private corporations, involved in the delivery of services for the education sector such as Manila Water, Maynilad, MWSS, and Meralco, are also part of the task force. -