One-stop service center for OFWs opens for business

MANILA, Philippines – In response to President Rodrigo Duterte’s orders to streamline government services, the Department of Labor and Employment (DOLE) opened the first one-stop service center for overseas Filipino workers (OFWs) Monday, August 15. 

The newly opened center includes representatives from various agencies with services that are all “relevant to OFWs,” and is now ready to serve as many as 2,000 to 3,000 OFWs daily, according to POEA Administrator Hans Leo Cacdac.

The service center, located at the ground floor of the Philippine Overseas Employment Agency (POEA) in Mandaluyong City, aims to reduce transportation expenses of OFWs and shorten the processing time for their documents.

OFWs may now avail of the following services from the one-stop service center:

According to Labor Secretary Silvestre Bello III, similar centers will also be set up in all regions spearheaded by the Department of Labor and Employment Regional Offices in coordination with the regional offices of the agencies cited above, local government units, and other partners and stakeholders.

The service centers will be open from 8am to 5pm from Monday to Friday. –